A note - Manufacturers are in business of manufacturing, not repairing.
Some will replace your knife with a new one, some may have inhouse repair service.
Parts for knives may be available only for the knife models currently on the assembly line - in production.
Does not cost a thing to ask.
You can contact the manufacturer directly for all warranty and repair issues.
I suggest that you would obtain any required Return, or Service Authorization number for your
warranty or service work, before you ship your knife.
I strongly recommend that you mail your knife insured by registerd mail, Fedex, or any other method which has guarantied delivery and tracking numbers in case of loss.
It came to my attention from the former employee of switchblade knife manufacturing company that:
If the knife is a switchblade made by one of the companies listed bellow, you cannot mail the switchblade through the US Postal Service. It is illegal.
A switchblade has to be returned through UPS or FedEx or a company like these, and a physical address must be used, not a PO box. It is a federal law.
Of course where all these efforts fail, you can look for the professional knife repairman on the net, or in location near you.
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Al-Mar Knives
Warranty or Repair Information
AL-Mar Knives
P.O. Box 2295
Tualatin, OR 97062
Phone: 503-670-9080
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Applegate – Fairbairn Knives - By Boker
Warranty or Repair Information
Boker USA
1550 Balsam Street
Lakewood, CO 80215
Phone: 800-992-6537
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Benchmade
Warranty or Repair Information
Benchmade
300 Beavercreek Road
Oregon City, OR 97045
Phone: 800-800-7427
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Boker USA
Warranty or Repair Information
Boker USA
1550 Balsam Street
Lakewood, CO 80215
Phone: 800-992-6537
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Bud Nealy - Specialist Produced by Boker
Warranty or Repair Information
Boker USA
1550 Balsam Street
Lakewood, CO 80215
Phone: 800-992-6537
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Camillus
Warranty or Repair Information
Camillus Cutlery
54 Main Street
Camillus, NY 13031
Phone: 315-672-8111
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Chicago Cutlery
Warranty or Repair Information
1536 Beech Street
Terre Haute, IN 47804
phone: 800-545-4411
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Chris Reeve Knives
11624 W. President Dr., #B
Boise, ID 83713
phone: 208-375-0367
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Cold Steel
Warranty or Repair Information
Cold Steel
2128-D Knoll Drive
Ventura, CA 93003
Phone: 800-255-4716
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Colonel Conk
Warranty or Repair Information
3147 Hwy 47
Los Lunas NM 87031
800-938-7428
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Columbia River Knife & Tool (CRKT)
Warranty or Repair Information
Columbia River Knife & Tool
9720 SW Hillman Court, Suite 805
Wilsonville, OR 97070
Phone: 800-891-3100
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GATCO
Warranty or Repair Information
GATCO
P.O. Box 600
Getzville, NY 14056
Phone: 716-877-2200
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JA Henckels
Warranty or Repair Information
Zwilling – JA Henckels
171, Sawmill River Road
HAWTHORNE, NY 10532-1529
Phone: 914–747-0300
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Ka-Bar
Warranty or Repair Information
Ka-Bar
1125 East State Street
Olean, NY 14760
Phone: 800-282-0130
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Kershaw
Warranty or Repair Information
Kershaw
25300 SW Parkway Avenue
Wilsonville, OR 97070
Phone: 503-682-1966
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Klotzi
Warranty or Repair Information
Boker USA - Importer
1550 Balsam Street
Lakewood, CO 80215
Phone: 800-992-6537
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Lansky
Warranty or Repair Information
Lansky
P.O. Box 800
Buffalo, NY 14231
Phone: 800-825-2675
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Leatherman Tools
Warranty or Repair Information|
Leatherman Tool Group
P.O. Box 20595
Portland, OR 97294
Phone: 800-847-8665
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Masters of Defense - MOD
Warranty or Repair Information Defense
Master of Defense
1941 Camp Branch Road
Waynesville, NC 28786
Phone: 828-452-4158
E-mail: customerservice@mastersofdefense.com
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Outdoor Edge
Warranty or Repair Information
Outdoor Edge
2888 Bluff Street, Suite 130
Boulder, CO 80301
Phone: 303-652-8238
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Paragon Cutlery
Warranty or Repair Information
Paragon Cutlery
P.O. Box 1008
Hendersonville, NC 28793
Phone: 828-696-0777
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Sentry Solutions
Warranty or Repair Information
Sentry Solutions
111 Sugar Hill Road
P. O. Box 130
Contoocook, NH, 03229
Phone: 800-546-8049
E-mail: info@sentrysolutions.com
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Spyderco
Warranty or Repair Information
Spyderco
P.O. Box 800
Golden, CO 80402
Phone: 303-279-8383
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Victorinox – Swiss Army
Warranty or Repair Information
Swiss Army Brands, Inc.
P.O. Box 874
One Research Drive
Shelton, CT 06484-6226
Phone: 800-243-4045
E-mail: knife.repair@swissarmy.com
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Wenger - North America
Warranty or Repair Information
15 Corporate Drive
Orangeburg, NY 10962
phone: 800-431-2996
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William Henry
Warranty or Repair Information
William Henry Fine Knives
2125 Delaware Avenue, Suite C
Santa Cruz, CA 95060
Phone: 831-454-9409
| Gerber Legendary Blades
ATTN: Service Department
14200 SW 72nd Ave.
Portland, OR 97224
Phone: (800) 950-6161
sales@gerberblades.com
Gerber Warranty & Repair Service
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